The hotel offers amenities for your comfortable stay and unforgettable experiences
Wi-Fi
Parking
Paid parking
Luggage storage
Luggage storage
Locker room
24-hour services
24-hour reception
24-hour security
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Lift
Currency exchange
Hairdresser
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Key access
Sports & Fitness
Fitness centre
Yoga class
Sports trainer
Guest Parking
Electric kettle
Cookware/ Kitchen utensils
Services
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Shops/Commercial services
Happy hour
Dining
In-room breakfast
Restaurant
Poolside snack bar
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Babysitting/Child services
Playpen
Children's buffet
Board games
Children's play area
Kids club
Spa & Leisure
Outdoor swimming pool
Beach umbrellas
Sun loungers
Live entertainment
Night club
Sun terrace
Garden area
Spa & wellness centre
Sauna
Pedicure
Manicure
Body scrub
Facial
Treatment room
Body wraps
Back massage
Head massage
Full body massage
Foot massage
Pool with view
Room features
Air conditioning
Mini-bar
Soundproofed rooms
Sitting area
Dressing area
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Cookware/ Kitchen utensils
Media
Flat-screen TV
Direct dial telephone
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
Sheihk Zayed Road,
Dubai,
United Arab Emirates,
Dubai
Map view
street view
Sheihk Zayed Road,
Dubai,
United Arab Emirates,
Dubai
City landmarks
Mall
The Dubai Mall
1.3
km
Tower
Burj Khalifa
930 m
Fountain
The Dubai Fountain
1.8
km
Aquarium
Dubai Aquarium & Underwater Zoo
1.2
km
Bridge
Souk Al Bahar
1.6
km
Theme Park
Kidzania
1.5
km
Museum
Dubai Dino
1.1
km
Museum
The Green Planet by Meraas
1.9
km
City Walk
Hub Zero
1.7
km
Doha St. Sheikh Zayed Rd Dubai Mall; Mohammed Bin Rashid Boulevard
Gallery One Dubai Mall
940 m
City Walk
Dubai Walls
1.0
km
1st fl
Nayomi
1.1
km
Shopping Area
City Walk
1.9
km
Opera House
Dubai Opera
1.5
km
ground fl
Majlis
1.3
km
Sheikh Mohammed Bin Rashid Boulevard
1.3
km
Square
Burj Plaza
1.6
km
Shopping Area
Bay Avenue
1.8
km
Bay Avenue Park
1.6
km
Park
Burj Park by Emaar
950 m
Emaar Square
1.8
km
Al Wasl Rd
Box Park
2.8
km
City Walk Mall
2.3
km
Dubai Trolley
1.9
km
City Walk
Play Town Dubai
2.0
km
Sheikh Zayed Rd
Difc
2.8
km
Hareem Al Sultan Exhibition
2.2
km
Nearby
HSBC Bank Middle East Limited
240 m
Business Time Center
90 m
Sofitel downtown
270 m
Restaurants
Wakame
30 m
Sheikh Zayed Rd 3rd Floor
L'apero
0 m
Dubai Downtown Inside Sofitel Downtown Dubai
Inka
60 m
Sheikh Zayed Rd 31st floor Sofitel Downtown Dubai
JAAN at the Penthouse
10 m
Sheikh Zayed Road
Modi Georgian Cuisine
320 m
The Walk Sofitel Dubai Jumeirah Beach
Datu Club
410 m
Level 5
Reem Al Bawadi
640 m
Burj Boulevard
Bait Al Mandi Restaurant
530 m
Sheikh Zayed Rd
Reviews and Ratings
Feedback from previous guests about their experience.
88%
liked the hotel and would stay again
great location
friendly staff
noisy
busy staff
8.8/10
Great
Rooms
8.9
Location
8.9
Service
9.1
Dining
8.2
Guest reviews
8.8/10
based on 24 reviews
8.9
8.9/10 based on 4043 reviews
Alfred
United Kingdom,
March
2024
9.0/10
The hotel offers spacious and clean rooms with gorgeous bathrooms and lovely food. The service is fantastic, with forgetfulness during check-in being a minor concern. The location, near Burj Khalifa and Dubai Mall, is excellent and lively with a long tunnel passage. Dining is top-notch with a great variety in a large breakfast room. The facilities are well-equipped, making the stay comfortable and enjoyable.
Rooms
9.0
The rooms are spacious, very clean, and loved the food. They sparkle thanks to Laxman, our cleaning assistant, and offer a gorgeous view.
Service
9.0
The staff have been absolutely fantastic, helpful, and courteous, really accommodating to all our needs.
Location
9.0
The hotel is located near Burj Khalifa and Dubai Mall, offering convenient access to both, though the tunnel passage may be long but lively with music and A/C.
Dining
9.0
The dining experience is one of the best with sensational quality, especially with the abundance of selection and space available in the large breakfast room.
Facilities
9.0
The hotel offers excellent facilities to enhance your stay, making it comfortable and convenient.
Colin
United Kingdom,
March
2024
7.6/10
My stay at the hotel was a mixed experience. The rooms were super clean with an evening turn-down service, but having only one king bed meant paying extra for an additional bed, making it necessary for three people to share. The regular system used for other rooms made it very loud at times.
Rooms
7.0
I found the rooms to be super clean and the evening turn-down service was a nice touch. However, having only one king bed and needing to pay extra for an additional bed made sleeping arrangements inconvenient. The noise levels from the regular system used in other rooms were sometimes bothersome.
Service
8.0
The service at the hotel was friendly and the amenities were clean. Abbas epitomized world-class French service, going above and beyond with personalized assistance. However, there was an incident where a staff member talked to a taxi driver to drive fast, which was concerning.
Location
9.0
The location was very good for access to the Dubai Mall and surrounding landmarks. Being in downtown and just a short taxi ride from Burj Khalifa was convenient. The hotel's proximity to the Dubai Mall and the metro station made exploring Dubai easy and enjoyable.
Dining
6.0
The dining experience was a bit varied. While the breakfast spread was vast and impressive with various sections, the quality seemed below a 5-star standard. Some areas looked unclean, unlike the pictures. However, the freshly prepared dishes were a highlight.
Facilities
The hotel offered a range of facilities, including room service, car hire, dry cleaning, housekeeping, and tours/ticket assistance. However, the dining options seemed limited, similar to many hotels, with guests directed to use the onsite restaurants or pool bar.
Gilbert
United Kingdom,
March
2024
8.8/10
I was delighted with my stay at this hotel. The room was extremely large with a very comfortable bed and large windows offering an awesome view. The design was top-notch, and the bathroom was really big. The service was very helpful and friendly, especially Ana, who made our time by the pool a pleasure with extra towels and chilled drinks. The location put me right in the heart of Dubai, just a short walk from the Dubai Mall and Burj Khalifa. The dining experience was great with lots of variety. The facilities were excellent, making my stay truly enjoyable.
Rooms
9.0
The room was just lovely with a view of Burj Khalifa.
Service
9.0
The staff, including Nalaka, Demesse, and Gopal, were friendly and nice, ensuring a pleasant stay.
Location
9.0
The hotel's location was convenient for tourists, placing me right in the heart of the city and close to major attractions.
Dining
8.0
The dining experience was great with lots of variety.
Facilities
9.0
The facilities provided were impressive and added to the overall experience of my stay.
Luke
United Kingdom,
March
2024
8.2/10
The hotel's rooms were beautiful and spacious with floor-to-ceiling windows, boasting one of the nicest bathrooms we have seen. They were super comfortable and equipped with all the latest technology gadgets. However, the price may be on the higher side.
Rooms
9.0
I was amazed by the huge room with a beautiful view of the Burj Khalifa. It was truly a comfortable stay.
Service
8.0
The staff was very accommodating and outstanding. They were very helpful and caring, especially when we requested to leave our luggage at the hotel.
Location
7.0
The hotel is in a quiet surrounding, and although it's not as close to the Dubai Mall as described, the staff was extraordinary in moving us to a higher floor. The location is managed well by Kim, who ensures a good experience for guests.
Dining
8.0
The dining experience was fabulous with a great selection. I particularly enjoyed the extensive and fresh options, with a few French touches that added to the experience.
Facilities
9.0
The swimming pool facilities were top-notch, offering a high-class experience. I would highly recommend this hotel to anyone visiting Dubai.
John
United Kingdom,
February
2024
9.4/10
I had an amazing time at the hotel with fantastic views of Dubai from the spacious and modern rooms. The service was top-notch, making me feel special and well taken care of. The location was ideal in the heart of downtown, offering easy access to key attractions. The dining experience was wonderful with a variety of delicious options. The facilities were excellent, ensuring a comfortable and convenient stay.
Rooms
10.0
The rooms were large, spacious, modern, and stylish with great amenities including a rain shower, jacuzzi, large TVs, and complimentary bottled water and coffee. The big sofa chair added a nice touch to relax and enjoy the superb views of Dubai.
Service
10.0
The staff displayed grace and quick action, being beyond accommodating to my family's needs. They were professional, friendly, and always available to assist with a smile.
Location
9.0
The hotel's location was perfect, within walking distance to the Dubai Mall, Metro Station, and connected with a convenient walkway. Despite ongoing construction, being next to the lively Burj Khalifa area and a short drive to other key spots made it an ideal base for exploring Dubai.
Dining
9.0
The dining experience was exceptional with a wonderful variety of menu options from around the world. The staff was friendly, and the ambiance added to the enjoyment of the meal.
Facilities
9.0
The hotel offered excellent amenities and services, ensuring a luxurious and comfortable stay for guests.
Andrew
United Kingdom,
January
2024
8.8/10
I had a wonderful stay at the hotel, with comfortable rooms and exceptional service. The location is ideal for exploring Burj Khalifa and Dubai Mall, but the dining experience could have been better. Overall, a great value for the money.
Rooms
9.0
My Club room was really nice, spacious, and comfortable, offering amazing views of the Burj Khalifa.
Service
9.0
The staff, including Camille, Cj, Sharjeel, Omar, and the Supervisor, were attentive and went out of their way to assist us with any needs or issues.
Location
9.0
The hotel is perfectly situated in Dubai Downtown, just in front of Burj Khalifa Metro Station and Dubai Mall, making it convenient for exploring the area.
Dining
8.0
The dining options were varied and satisfying, with a mix of eastern and western dishes to choose from. The indoor bridge access to Dubai Mall was a nice touch.
Facilities
9.0
The hotel boasts excellent facilities, including a pool and various commercial services, ensuring a comfortable and convenient stay.
Nick
United Kingdom,
December
2023
8.8/10
Staying at this hotel was an absolute joy! The rooms were clean, spacious, and luxurious with stunning views of the Burj Khalifa. The location was perfect, right near the liveliest spots in Dubai, although some construction was happening nearby. The dining experience was wonderful with plenty of options from around the world. The service was super supportive and accommodating, and the staff went above and beyond to make my stay comfortable.
Rooms
9.0
The rooms were as described, tidy, and very comfortable, making me feel right at home.
Service
9.0
The service was exceptional and very accommodating, ensuring my needs were met with a friendly attitude.
Location
9.0
The hotel's location is perfect for business, leisure, and shopping, being close to major attractions like the Dubai Mall and Burj Khalifa.
Dining
8.0
The dining experience was delightful with diverse options and friendly staff, although there were moments of understaffing.
Facilities
9.0
The facilities exceeded my expectations, offering everything I needed for a comfortable and enjoyable stay.
Julie
United States,
December
2023
9.4/10
I had a wonderful stay at the hotel. The rooms were modern and spacious, with great amenities such as a rain shower, jacuzzi, and large TVs. The breakfast was amazing, and I highly recommend the corner rooms for fantastic views of both the Burj Dubai and the ocean. However, the lack of a Burj Khalifa view was a small downside.
Rooms
9.0
The rooms were spacious and well-equipped with all the amenities I needed for a comfortable stay.
Service
10.0
The staff was incredibly friendly and provided excellent service throughout my stay.
Location
10.0
The hotel's location is perfect, with easy access to the downtown area, Dubai Mall, and the Metro station. It was convenient for both business and leisure travelers.
Dining
9.0
The dining experience at the hotel was wonderful, with a wide variety of breakfast options and excellent coffee available. The pancake platter was a highlight for me.
Facilities
9.0
The hotel facilities were top-notch, offering everything I needed for a great stay, from room service to laundry services.
Thomas
United Kingdom,
December
2023
9.0/10
I had a great stay at the hotel. The rooms were comfortable, and the staff was really helpful and courteous. However, the noise from the nearby highway was a bit bothersome. The spaciousness of the rooms was a definite plus.
Rooms
8.0
The rooms are comfortable with very helpful and courteous staff. They are really spacious.
Service
9.0
The staff was more than helpful, providing a lot of information and assistance with bookings. Special thanks to Lily for accommodating our early arrival.
Location
10.0
The hotel's location is superb, within walking distance of the metro and Dubai Mall. Perfect for enjoying New Year's fireworks and laser light displays.
Dining
9.0
The dining options were diverse and satisfying, with a variety to suit every taste preference. Special thanks to Chef Simran and Mariel for their professionalism.
Facilities
9.0
The facilities were excellent, especially the high-class swimming pool amenities.
great location
noisy
Patricia
United Kingdom,
December
2023
9.0/10
The hotel is in a superb location, close to downtown and within walking distance of Burj Khalifa and Dubai Mall. The rooms are spacious, beautifully designed with a beautiful view overlooking Sheikh Zayed Rd. The service was exceptional, with friendly and attentive staff, especially thanks to Hesham from the front office. Dining options are diverse and satisfying, offering a range of breakfast choices. However, the dining area can get crowded, and service might be overwhelmed at times. The facilities are top-notch, providing everything needed for a comfortable stay.
Rooms
9.0
I made a great choice with the room;
Service
9.0
The service was amazing, the staff was extremely friendly and attentive, especially Hesham from the front office.
Location
10.0
The location is fantastic, close to the downtown area, Burj Khalifa, and the Dubai Mall. It's like being in an airport, super clean, with great views of the downtown area.
Dining
8.0
The dining experience was wonderful with good coffee available and a variety of breakfast options, including an omelette station and Arabic sections.
Facilities
9.0
The facilities were excellent and diverse, catering to various needs during the stay.
Percy
United Kingdom,
December
2023
9.6/10
I had an incredible stay at this hotel. The rooms were beautifully furnished with amazing views from the window and the rooftop swimming pool truly added to the experience. Sharjeel, with his professionalism and sweet demeanor, made every interaction a delight. The room was very large, beautifully decorated, and well laid out, providing a luxurious touch to my stay.
Rooms
10.0
The rooms are very large, beautifully decorated, and well laid out.
Service
10.0
The service was top-notch and truly a pleasure. From being greeted by name to the pampering treatment, the staff, including Sharjeel, were incredibly professional, friendly, and hardworking.
Location
9.0
The hotel is in a prime location, facing the breathtaking Burj Khalifa and just a stone's throw away from the Dubai Mall. While the area is very clean, it lacks some organization, but the convenience of being right next to Dubai Mall outweighs any minor drawbacks.
Dining
9.0
Dining in the main dining room was a delightful experience. The variety of items offered was impressive, and the team, especially Hamza and the manager Helmy, ensured a fantastic dining experience.
Facilities
10.0
The facilities at the hotel were top-notch, providing everything one could need for a comfortable and enjoyable stay.
John
United Kingdom,
December
2023
9.2/10
I had a fantastic stay at the hotel! The rooms were huge, beautifully appointed, and had everything a family needs for their stay. The staff was exceptionally friendly and helpful, ensuring we enjoyed every moment at the Above lounge. The location was super convenient, just a short walk from Dubai Mall, making it easy to visit anytime. The dining options were great with so much variety available, although a bit on the expensive side. Overall, it was a top-quality experience with great facilities.
Rooms
10.0
The rooms were exceptional, clean, and had great views.
Service
10.0
The staff was exceptionally helpful and friendly, making our stay extra special.
Location
9.0
The hotel is very central and practical, close to major attractions like Dubai Mall and the metro station.
Dining
8.0
The dining experience was wonderful with a wide variety of options available, but it was a bit pricey.
Facilities
The hotel's facilities were top-notch, providing everything we needed for a comfortable stay.
Charles
United States,
October
2023
7.8/10
I couldn't help but feel great vibes in the very clean rooms with a view of the swimming pool and construction work. The staff were super helpful and courteous, adding to my pleasant stay. However, some staff members seemed to keep busy, avoiding eye contact when approached.
Rooms
8.0
The rooms are very clean and give off positive vibes, overlooking the swimming pool and construction work outside that can't be avoided.
Service
9.0
The service was great and very friendly, with staff always ready to help, like the concierge and Fredie who prepared our room. Some staff seemed to avoid eye contact but overall great assistance.
Location
7.0
The location is very good being close to the Metro station and the Dubai Mall, making it convenient for both business and leisure travelers. However, some odd behavior was displayed by staff near customers.
Dining
7.0
The dining experience was remarkable with a variety of delicious options to choose from. However, the service during busy times was lacking, with unclean plates and tables.
Facilities
8.0
The hotel offers a range of facilities from room service to laundry, meeting various needs of guests.
James
United Kingdom,
September
2023
8.6/10
I had an amazing stay at this hotel! The location is perfect, just in front of Burj Khalifa, the world's tallest building, with great views. The service was exceptional, with staff always ready to help. The dining experience was top-notch with a wonderful variety of options. However, the location was not as close to the Dubai mall as advertised, and the rooms were a bit pricey.
Rooms
9.0
The rooms were excellent with great views of the Burj Khalifa.
Service
9.0
The service was outstanding, with staff always ready to assist and guide through all needs.
Location
8.0
The hotel's location is best for the IT building, Burj Khalifa, and Dubai Mall, making it convenient for exploring the area.
Dining
9.0
The dining experience was great with a wide variety of delicious options and a lovely view of the Persian Bay.
Facilities
8.0
The hotel had all the necessary facilities to make my stay enjoyable.
Great views
Pricey rooms
Norman
United Kingdom,
September
2023
9.0/10
My stay at the hotel was fantastic! The rooms were spacious, modern, and overlooked the swimming pool, although there was some construction work across the hotel that was unavoidable. The amenities made me feel right at home, and the views of both the sea and Burj Khalifa were breathtaking. The hotel staff was incredibly friendly and efficient, from the warm welcome upon arrival to the attentive service throughout my stay. The location was superb, offering easy access to the metro and the nearby mall. The dining experience was delicious, with a wide variety of breakfast options to choose from. Overall, a great value for the money with excellent facilities and service.
Rooms
9.0
The rooms were generous in size and had plenty of amenities to make me feel at home, with stunning views of the sea and Burj Khalifa.
Service
9.0
The staff, including the concierge and room preparation team, were exceptional, showing great awareness and friendliness towards guests.
Location
10.0
The hotel's location was prime, just a stone's throw away from the metro station and conveniently close to the mall, Burj Khalifa, and other key attractions.
Dining
8.0
The dining experience was delightful, offering a lavish selection of breakfast options from around the world.
Facilities
9.0
The hotel's facilities were top-notch, providing everything I needed for a comfortable and enjoyable stay.